KEYNOTE SPEAKERS
David Avrin
Twinkle Johnson
Twinkle Johnson
Keynote Speaker
" Harnessing Data and Technology to Enhance the Member Experience"
David Avrin is a globally recognized Customer Experience expert and keynote speaker, known for his engaging and actionable presentations that help businesses become “ridiculously easy to do business with."
David is also a bestselling author of seven books, including Why Customers Leave and Ridiculously Easy to Do Business With, and has spoken in over 28 countries worldwide
Twinkle Johnson
Twinkle Johnson
Twinkle Johnson
Chief Executive Officer
Transform AI Global
"From AI Experimentation to Enterprise AI- Empowering Credit Unions Leaders to Lead the AI Revolution"
Twinkle Johnson is a visionary technology executive, global keynote speaker, and CEO of Transform AI and Transformer Hub, with over 25+ years of experience leading enterprise innovation across healthcare, finance, and retail. She has driven large-scale digital transformation initiatives that delivered up to 5× operational efficiency through cloud modernization, AI adoption, and DevSecOps excellence across complex, regulated environments.
sankul seth
Twinkle Johnson
sankul seth
Vice President - Data & Analytics
PenAir Credit Union/
Managing Director
FiWyse
"Data Lakehouse for Financial Institutions : Turning Insights into Revenue"
Sankul Seth is an accomplished IT and Data Analytics leader with over 20 years of experience in data architecture, engineering, business intelligence, and marketing technologies. He currently serves as Managing Director at FiWyse and VP of Data & Analytics at Pen Air Credit Union, driving innovation through data monetization, AI, and digital transformation.
Diamond Sponsor
FIWYSE
"Your Strategic Tech Partner From Start To Finish"
At FiWyse, a CUSO, we understand the unique challenges faced by today's financial institutions. We offer customized end-to-end technology solutions tailored to your specific needs with IT, Data, Analytics, AI, Cloud technology, Digital Marketing, and Talent.
Sponsors
GOLD Sponsor Identifi
GOLD Sponsor Identifi
GOLD Sponsor Identifi
Identifi provides a servicing workflow automation platform that digitizes documents, data processes, and member‑servicing workflows for credit unions. It streamlines lending, account updates, and member requests with automated routing, tracking, compliance support, and seamless digital experiences.
GOLD SPONSOR Confluent Strategies
GOLD Sponsor Identifi
GOLD Sponsor Identifi
Confluent Strategies is your personal concierge for Equifax insights and solutions. Our team of industry experts serves as your in-market partner—supporting the work you do to build brighter futures for your members and communities. We’re here help you achieve success in all aspects of your business: consumer lending, mortgage lending, fr
Confluent Strategies is your personal concierge for Equifax insights and solutions. Our team of industry experts serves as your in-market partner—supporting the work you do to build brighter futures for your members and communities. We’re here help you achieve success in all aspects of your business: consumer lending, mortgage lending, fraud prevention, data-driven marketing, commercial lending, verification services, and more.
Contact us to discover how we can help you drive new growth and improve your member experience.
https://confluentstrategies.com/
800-863-8514
GOLD Sponsor eltropy
GOLD Sponsor Identifi
Silver sponsor Delta Consulting
Eltropy is a unified AI‑powered conversation platform built for credit unions and community banks, enabling seamless member communication across text, chat, video, voice, and more.
Silver sponsor Delta Consulting
Silver sponsor Delta Consulting
Silver sponsor Delta Consulting
Delta Consulting Group provides telecom consulting services that help credit unions and mid‑market businesses cut costs, improve systems, and enhance customer experiences.
They offer senior‑level guidance to resolve telecom challenges, optimize infrastructure, and streamline communications across various regional markets.
Silver sponsor TextByChoice
Silver sponsor Delta Consulting
Bronze sponsor SUBSTATION MARKETING
TextByChoice is a cloud‑based SMS messaging and text marketing platform that enables organizations to communicate quickly and effectively with customers or members through compliant, two‑way text messaging. Founded in 2011 and based in Tampa, Florida, the platform supports alerts, reminders, campaigns, and notifications with a strong focu
TextByChoice is a cloud‑based SMS messaging and text marketing platform that enables organizations to communicate quickly and effectively with customers or members through compliant, two‑way text messaging. Founded in 2011 and based in Tampa, Florida, the platform supports alerts, reminders, campaigns, and notifications with a strong focus on opt‑in compliance, ease of use, and high message delivery reliability. TextByChoice is widely used by credit unions, chambers of commerce, schools, healthcare organizations, and community‑driven businesses to increase engagement and reach audiences more effectively than traditional email or phone communication
Bronze sponsor SUBSTATION MARKETING
Silver sponsor Delta Consulting
Bronze sponsor SUBSTATION MARKETING
Substation Marketing provides digital marketing strategy, execution, and automation for credit unions and the agencies that support them.